Please select an … Guide No data available On sky TV guide most channels are showing no listings available. The on-screen channel guide shows you every program on every channel airing within the next 12 days. Yes. Hi Patrish, it sounds like your cable box has gotten out of sync with our network. If you're traveling, you'll see the local channels from your current location. Digital Antenna TV Guide has No Program Information for ... Guide is showing “No information Available.”. YouTube TV is not currently available outside of the United States. Why is my on-screen menu or guide not working properly? Channel guide stopped working with antenna - Roku Community To fix “No signal or Loss Signal on your Dish TV Network system, you have pay attention to the following tips: 1. Select the channel and try to view it. To ensure that EPG will display properly whenever data is available, follow the steps below. 'No Information' or 'Loading' in the Guide - YouView Support The "reboot" forced the information line to come back on. Customer: When I press Guide, it comes up with today’s date, incorrect time and says across top, No information available. The channel numbers and names are correct...just not showing program info at all. Reboot your dvr (pull plug for 15 secs.). Check the box next to Hide all. If you go to settings menu, then scroll past bottom to troubleshooting. I haven't done any updates yet (but it does say I have the latest software, and that's straight out of the box). What should I do when my cable box says Mo Data Available ... The channels where available with all the guide information. ... My guide just says "title not available" on most of the channels. You need to enable JavaScript to run this app. MyDISH Your Wi-Fi router name should be listed, and it should say Connected under that name. Hi, I have a Samsung smart TV. Turn on TV. Oct 16, 2016. Select Settings*. Guide not giving any show information. #1. If you are still seeing the "To Be Announced" messages for longer than a day on every channel, power cycle the cable box by unplugging it's power cable for 30 seconds and then plugging it back in. I bought a 35" LG TV a few months ago. No Guide Information for All Channels. (18,628 Views) eh hmm . cbass90. It has been over a month and the TIVO HD on the 1st Floor has not been updated with the new channels. I … Fibe TV; Program Guide on TV not Displaying. issues. What to do One of the first things to try, is rebooting the Freeview box – Disconnect the mains power for 30 seconds and reconnect the power. PC Mag says, "Pluto TV is a potentially viable solution for people who don't want to completely close the door on cable, but more importantly, don't want to … Press the CBL button on your remote control and then press the Guide or Menu button again. To turn it off, hold down the yellow [A] button for a few seconds until the TV says Screen reader off. Now when you go back into the guide the correct guide data for each channel will be shown. back to top ↑ No Sound. It will force the guide to download. I checked the connection and it says all is fine. When I press the 'Guide' button instead of seeing the guide to programmes, a 'not available' flag appears on the screen. We have had exactly the same issue for around a week now, initially thought it was a botched software update and would be corrected by a subsequent patch. Missing TV Guide on DSTV PVR. Normally when you switch channels, you see a brief description of what the channel is all about and is the same information you get if you hit the "Info" button. However, I noticed a couple of days ago that the TV's Channel Guide now displays "No Information" for all channels. I just get "no title available" on half of the channels. Plug TV back in. Still have no guide data on channels above 200. Customer: No, just how to resolve this issue, thank you Have had my C9 for about 6 weeks and it has performed flawlessly. . 0. Is the channel available for you to watch? Customize your on-screen guide colors and icons, and automatically tune into the HD version of a channel. Some time ago (not sure when exactly but I'd say under 2 months ago) it stopped receiving TV Guide data over the internet. Yet I get NO Channel Guide Information it just says TO BE ANNOUNCED. The interactive, on-screen guide helps you find TV and ON Demand listings, view program details and record shows. Just had problem, it seems, that I had wrong date setting on TV - surprise its 05.03.2011 and it showed 04.03.2011 - i guess something to do with 28 and 29 of february.. Have to sort all the channels again now.. Guide showed "no information" on all channels. Troubleshooting: “No Signal or Loss Signal” On Dish TV Network. Possible Reason. If you go to settings menu, then scroll past bottom to troubleshooting. To restore the Guide data, unplug the power from your cable box for 2 minutes and then plug it back in. Here is what you need to know about the 2021 Sony TV range if you’re looking to buy a new Sony BRAVIA 8K LED, 4K OLED and 4K LED TV. • If filtering of the guide is turned on, but no upcoming shows in the next six hours match both the filter and the selected channel list, no shows will appear in the guide. And Charter Spectrum is certainly not without its fair share of . Often (and I mean VERY often) several channels, including strong BBC signals, have no information either regarding the channel or the programme. Although I am happy with the TV generally there is an ongoing problem with the TVs programme guide. Feature available only when the TV has found digital channels. Guide says 'To Be Announced' or ' Title Not Available' Live TV says ‘Channel not available’ / ‘Searching for signal’ or 'To Be Announced' Channel Banner or TiVo Live Guide Says "To Be Announced" No channel information available Resolution Make sure you have a working internet connection. Scroll up or down and select Settings. When I press the GUIDE button, all it shows on the screen is "No Information". When you want to see information for streaming TV channels in Live TV Channel Guide again, repeat the steps and uncheck the box. Give the cable box several minutes to complete the reset cycle before trying to access the Guide. The Sky News channel should appear on your TV. Allow 30 minutes for the guide to fully populate. Press guide again and hopefully your guide will display, like mine did. The display of the EPG depends on the TV setup and whether the broadcast signal contains an EPG data. Partial reset took about 45 minutes and cleared all my channel lists etc and did not fix the guide problem. . I have to go launch the app itself. Help Center Support Wizard TV Some TV channels are not available. 221. You should get your TV guide back, but it can take an hour for the TV station to send the guide and complete it. If you’d like to use the feature, hold down the yellow [A] button for a few seconds until the TV says Screen reader on. Plug TV back in. Memory/Erase. Both are hooked to cable TV (no box used). Most of the satellites dishes available now need to align properly by a professional. If you’re not getting the TV guide information, it may mean that your Freeview receiver isn’t getting a signal from the service that transmits the programme information. If you are unable to see the program guide: Reset your Fibe TV set top box by unplugging the power cord from the back of the box, waiting 10 seconds, then plugging it back in. Program Guide on TV not Displaying TV Close. From Signal & Connection area and select Broadband connection. This is for both Nextbox models. You can get to the cog by pressing Up and right after opening the Menu. . These channels use your aerial to populate the now and next part of the guide. If you’re seeing the words ‘No information available’ it sounds like you have an aerial reception issue. Try our steps for a weak or lost signal for help with this. If it has been more than one (1) hour and your guide still says To Be Announced, unplug your … Your current location will find which programs and networks you see. To fix “No signal or Loss Signal on your Dish TV Network system, you have pay attention to the following tips: 1. eg 7 AM -10AM, 1PM to 4PM, 7PM to 10 PM, 1AM to 4AM etc for a week ahead those same blocks list "no info". If it does not work then the current guide it downloaded. Black, blue or snowy screen. Nov 8, 2019. MyDISH. Repeat steps 5 and 6 for each TV channel in Media Center, until all of the IceTV Guide channels have been assigned to their correct MCE TV channel. Re: Sky Tv Guide not showing available listings. If you have any other feedback on our FAQs, please provide it here. Why? To get the guide to download you can press 999 Browse in the guide. Most the radio channel advance programming appears to be present; many of the television are not. By the way, I love the chat feature on Samsung's site. This was told to me by a Dish Network Tech Support. 729. I have 2 VIP622's and 2 VIP612's and it work for all of them when I get INFO NOT Available. The receiver can take between 30-60 minutes to load after an installation, a power failure or a receiver reset from our technical department. The guide button does nothing. 12-18-2012 07:06 PM. Geo resource failed to load. Rest of screen blank JA: Anything else you want the TV Expert to know before I connect you? Even if you are setting up a new TiVo, it will not show guide data for some channels but not others for the same time period. To view shows in the guide again, use Guide Options to turn off filtering. 10-08-2017 11:29 PM in. There is a solid network connection. This form is intended for feedback only. Normally it takes 10-30 minutes before channel guide information starts to appear and up to 2 hours for the full programming guide to download. The guide problem exists with Samsung TV, but to a lesser extent. Cogeco support. Program Guide Showing "No description available". Since Fast Start is more like putting your TV to sleep than shutting it down completely, the TV will use more background energy. YouTube TV lets you watch on three devices at one time, and allows for six different accounts on a single service. 2) In the Samsung TV Guide, press option on your remote control (button with 4 colours) , choose 'Antenna' (I did not find this option on my TV), this will re-tune your TV. You need to enable JavaScript to run this app. 1) Go to Setting > Broadcasting > Auto Tuning Setting > Auto Tuning (choose Terrestrial) - This has worked for me. But it might be an acceptable workaround until this glitch is truly fixed. Yesterday it was showing this on a few channels but today it's every single channel on the guide. Can I fix that? Then it’s back to “No program information” when it’s turned back on. Rate this Question/Answer. When I press the GUIDE button, all it shows on the screen is "No Information". 0 Kudos. ? Select Hide streaming TV channels. Cogeco support. Wait until all the lights appear on your box. Make sure your remote control is in the correct source mode. Unplug TV with TV on (this clears the TV cache memory) leaving it unplugged for 1 minute. Everything worked perfect until the latest update 2/2019. Once you are connected to your Network/Internet, you should get Titles and network icons for most of the channels in your TV market. We have an older Phillips HD TV & it shows the info. What is going on? If you do see a tuner available, the guide will download automatically. Press the TV (or VCR, DVD or AUX) button and the OK/SEL button simultaneously. For the past week a new program guide problem has started to appear. No event information. By Kelli Dugan, Cox Media Group National Content Desk. The solution to this was to unplug the STB for a few minutes. Set the Signal Type to Antenna. Wait 30 seconds. About 2 weeks old. My panasonic tx-l24c3b is not showing programme information most of the time now, it only displays the current programme on the channel I'm watching. Open Kodi on your device. Message 1 of 3. This is for both Nextbox models. SatelliteGuys Pro. This could be due to: Channel availability in your area Planned works taking place in your area Channel updates. Updated 4 months ago. Update the software on your Sky Q box If your Sky Q box is on an old software version, it might not have all the latest features. the name of the show being shown on the selected channel). Step 2: Do a power reboot ∨∧. Internet and TV troubles are frustrating. Novice Member. Select the first TV channel in the list and the list of IceTV Guide channels will appear. Select the correct IceTV Guide channel for the TV channel that you clicked on. Select the next TV channel in the channel list. Select the correct IceTV Guide channel for the TV channel that you clicked on. Set time and date. Both functions used to be ok but now mysteriously do not work. All you get is "NO EVENT INFORMATION". For the past 3 years I used it every day without issues. Verify that the mute function has not been activated on your TV and/or HD set top box. Same here. When I press the TiVo or Guide button, I no longer have a video window playing in the corner of the screen. I was going to try the channel scan as recommended above, but suddenly the guide has started working again although nothing else had been done sinc... Roku is confusing their "Live TV" guide with an "Over-the-Air" channel guide. They are not the same thing. I'm referring to channels 2.1, 2.2 etc.... Channel guide stopped working - "No Data Available" For several days now, the channel guide for antenna TV on our 28" TCL Roku TV has stopped working, displaying "No Data Available" for all channels. blackguyza said: It has been a week now that the information bar and TV guide have not been showing. Plus very slow when trying to move down channels. TV listings appear in a grid format, with channel numbers and network names down the left side and show times along the top. After launched, the TV selections and Genre Guide populates but the Guide section says no service is available. And beware, the TV guide is not mandated by the FCC to be always available. Xbox Game Pass games are now available to stream on PCs, Android and iOS — but there’s still no easy way to stream games to a TV. Give these steps a try and we’ll see if we can connect you: Check your internet Check your cables Restart your router Check your box is connected to the internet Restart your box Further help This part of the guide uses your internet to work properly. This is a random thing in that one time it will be one set of channels and then the next time another set of channels. Just turning the set top box power OFF and ON will not reboot the box it must be unplugged and replugged into the power source. Plug the box back up and wait for the time to appear on the front of the box before turning the power to the box back on. Also, when I press the green 'Menu' button, the main menu with icons also fails to appear. Backwards programme guide. #2. Visit their support site for help with issues like: No signal, blue, or snowy screen. I Have a 5900. While the guide is reloading information, you will be able to watch TV and change channels with your remote, but on-screen programming listings will not be available until the reloading process is complete. Pre-troubleshooting checklist. Anyone else experiencing this? My app however for Android shows the guide just fine. Aug 2, 2012. It was working fine from the start until about 3 or 4 days ago when checking the guide all the channels showed 'Information not available'. Press the CBL button on your remote control and then press the Guide or Menu button again. You need to set the time from manual to automatic (or at least set the time zone). Unplug TV with TV on (this clears the TV cache memory) leaving it unplugged for 1 minute. I just bought a Samsung UN32J5202 Smart TV, and yep, I have the same problem. The channels will play i just don't have a guide to go by. Attempts to download forcefully sometimes get stuck without progress bar moving anywhere from 0, other times is says "System could not find matching data for postal code entered". TV guide says no data available. I tried unplugging the tv, system restart, checked system update, changed the zip code to another nearby major cit... YouTube TV is only available in the United States. You say there is no source for the guide other than the Virgin box and that it cannot supply the information needed. If that doesn't fix it reboot your gateway (pull plug for 15 secs and let it fully reboot) then reboot the dvr again. I checked the connection and it says all is fine. Report inappropriate content. What should I do when my cable box says "No Data Available" on the program guide? Enter troubleshooting, you have box reset and reboot options without unplugging. Guide shows 'no data' or 'to be announced' paul43 over 8 years ago Hi, Our TV guide for the pass three days has said "To be announced" for all the channels. It will take you to a TV Activity page. I haven't done any updates yet (but it does say I have the latest software, and that's straight out of the box). Feb 28, 2009. Critchmom : Hello, Can't get any program information on new LG HD TV. #7. Turn on your TV (or VCR, DVD or AUX). Message 4 of 5. This part of the guide uses your internet to work properly. If you’re seeing the words ‘No information available’, it sounds like you’re disconnected from the internet. Let's check: Oct 16, 2016. Pros of YouTube TV. 10-11-2016 01:48 PM. 12-18-2012 07:06 PM. May 20, 2019 at 6:02 PM Digital Antenna TV Guide has No Program Information for channels that recently changed frequency. After waiting for at least 10 seconds, screw the coaxial cable back onto the box, followed by plugging in the power cord. The TV Guide shows no information or wrong information. on the banner and the guide only displays current programmes although they take a while to load. I have nothing but an outdoor antenna. #4. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. Select the correct IceTV Guide channel for the TV channel that you clicked on. If you’re seeing the words ‘No information available’, it sounds like you’re disconnected from the internet. It's a nice feature that allows the local TV stations to send a Unified guide out to the local market at no charge to the customer. 27-08-2020 11:23 AM in. Weather affecting the signal Loose or damaged cables Missing channels. Recently the guide displays "info not available" in the regular 3 or 4 hour time blocks, but shows everything in between. Program guide data has been downloaded automatically. Distorted, low or no sound. Checklist; Step 1; Step 2; 0; 1; 2; Checklist. I’ve had the same issue and I tried every suggestion on the web that I could find. This morning I changed my zip code to a more “major city “ close... Highlight Manual Program in the Channel sub-menu then press Ok or Select. It will take you to a TV Activity page. If your cable box states "No Data Available" on your program guide, disconnect the power from the box for about 30 seconds. To correct the issue of the guide showing no data, please perform the following: Unplug the power cord and unscrew the coaxial cable from the back of the box. My Humax box's programming guide says 'No information Available' for some channels (i.e BBC2 BBC4 & Ch5) and yet provides it for others (BBC1, BBC3 & Ch5+1). Frozen screen. I just bought a Samsung UN32J5202 Smart TV, and yep, I have the same problem. Does Your Satellite Dish Outside Has Been Relocated? If you do see a tuner available, the guide will download automatically. If you enable "Fast TV start" from the same "Power" submenu, the channel guide listings won't disappear after an off/on cycle. It should work on all receivers. iVue TV Guide No Program Information FIX. Jan 14, 2011. It just says "no data available". Troubleshooting steps for iQ4 – I can’t access the TV Guide . Troubleshoot DISH TV. Updated 4 months ago. #1. 'No Information' or 'Loading' in the Guide A YouView Box FAQ This is usually a tell-tale sign that you’re disconnected from the internet. Let's check: Open the Menu. For about the first month or two, when the INFO button was pushed, the TV would display program information (i.e. Make sure your remote control is in the correct source mode. Press guide which will ask you to set the time and date. 28 Mar 2021 11:42 AM. course if your at a store you can just check to see if a TV has it by pressing the guide button, just be careful with Vizio because well you already know that older versions had it and the latest ones don't so they floor model might … There aren’t any shows listed in the program guide. It seems like the Optik box is not getting info from the Telus modem, or the Telus modem is not working (all lights are on). I own a SONY 32" W5500. Why is my on-screen menu or guide not working properly? Enter troubleshooting, you have box reset and reboot options without unplugging. Have run … When using the guide to read the program description, at least half the channels take 30+ seconds with "retrieving program description" message displayed. YouTube TV has many pros like the fact that you can sign up for this service and have everything in one place; there are no hidden charges, just one simple plan for a flat fee. . Change the ZIP code to a near by city, that is closer to the TV towers, rescan for OTA channels and that should work I just get "no title available" on half of the channels. Adele says ‘Hello’ to Las Vegas, confirms 4-month residency. Does Your Satellite Dish Outside Has Been Relocated? There are two ways to program your remote to work with specific components (TV, DVD, VCR, AUX). Well, that was short-lived! This morning the guide is gone again. I'll try the channel scan and see what happens... UPDATE: I rescanned channels an... Hold down the standby button for 5 seconds. Use the Channel Up and Channel Down buttons, or alternatively the number keys on your remote control, to manually enter channels, then press the Memory/Erase button on your remote. #1. Re: Dish Guide update issues To check, press the Red colored button if you have a 40.0 remote or the 'Options' button, then 'Activity' on the screen if you have a 50.0, 52.0, or 54.0 remote. Press guide again and hopefully your guide will display, like mine did. - Use auto search programming by following the steps below: 1. The TV listings information is used to populate the EPG (Electronic Programme Guide) and the information comes in over-the-air as data with the Freeview channels. If you’re not getting the TV guide information, it may mean that your Freeview receiver isn’t getting a signal from the service that transmits the programme information. It's free . Select TV inputs, followed by Live TV. Any ideas?? 1 Kudo LAB95 I can go to CHannel List and select the channels to be shown and they are viewable. Your access may be limited based on where you're attempting to use YouTube TV. Re: program information not available message when changing channels. Just states “Getting Information” on all channels. Something I noticed today: If I pull up the OneGuide and try to actually look at all of the TV listings in the grid, every channel has no info available. 57.4 says No Program Information. I live in Houston, Texas and COZI TV changed to 57.4 from 47.3 a few months ago, but TV Guide still shows for 47.3. PHX. Press the Home button on your Roku TV remote. My onscreen guide shows no data. No TV channels, the Guide channel shows the menu but for the actual listings there is just "Getting information". Set time and date. Currently I can't see any TV listings past midnight tonight, just have a message on all channels saying "no listings available". No. If not, please contact our Product Support at 1-800-421-1404. I thought it was just me, but I done everything you have and I still have the no data available as well. I purchased my tv three weeks ago. I'm not... Back Support Wizard Let’s check the on-screen channel guide for the channel you want to watch. I've carried out a system update, system reset and planner rebuild, but still no luck. yeah that would make sense, though don't think all the TV's with the TV Guide are listed on that site because my sony isn't and it does have it. For DirecTV TV services which include DVRs and receivers, On Screen Program Guide shows Title Not Available My question is, "Why doesn't Direct TV Customer Service know how to fix the Title Not Available display on all but music channels...when using the remote Guide button?" Once this is selected a full program guide is displayed, it will give you all details of each program, cast/crew, related programmes and videos, option to record etc. Then it will switch to "No description available". 12-19-2008 07:52 PM. Missing TV Guide information If you're having problems with the TV Guide, it could mean your device isn't receiving the correct signals needed to populate it. If your iVue TV Guide displays the Message “No Program Data Available” please follow the steps below to resolve the issue. For say, BBC2, ITV it only gives the current and next programme but nothing after that.
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